KCETB Kilkenny and Carlow Education and Training Board
Rialtas na hEireann Government of Ireland
Rialtas na hEireann Government of Ireland
Co-Funded by the European Union

Customer Services

KCETB has developed a number of initiatives that build on our commitment to a quality customer service. 

Customer Service Charter

This Charter outlines the level of service you can expect when you contact us.

Customer Service Action Plan

This document details what KCETB will do, over the period of the plan, to ensure we put into action the Quality Customer Service Principles approved by the Government.


Colette Duggan

To discuss these initiatives, contact:


Kilkenny and Carlow ETB Access Officer

Section 26 of the Disability Act, 2005 requires each Public Body to nominate at least one member of staff to act as Access Officer to arrange and co-ordinate the provision of assistance and guidance to people with disabilities in accessing its services.

Persons seeking assistance can contact Kilkenny and Carlow ETB’s Access Officers as follows:

View information for the Disability Act 2005 on the Office of the Ombudsman’s website. The Disability Act 2005

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